Education and Training

We are dedicated to elevating the industry and improving how AV is delivered to end-users. Education and training are in our DNA. We believe in sharing the knowledge we’ve gained with our AV clients and peers through our educational offerings.

We offer audiovisual training from several industry associations, including CTS classes from AVIXA and CQD and CQT classes from AQAV. We also offer an array of custom training programs all focused on improving the effectiveness of your AV support team.

Our Team of Educators

We believe in the power of education. We are fortunate to have AVIXA senior faculty instructors as well as AQAV instructors on staff. Two of our instructors have also received InfoComm/AVIXA Educator of the Year Awards. When we say we take AV education seriously, we mean it. Get to know some of our educators!
  • Jeremy Elsesser
    Jeremy

    Jeremy Elsesser

    President
    ★ Avixa 2019 Educator of the Year ★

    Jeremy has been delivering quality-integrated media technology solutions for more than 20 years. He has worked on a broad range of project types including broadcast, production, and communications for higher education, corporate, healthcare, and hospitality clients. Learn more about Jeremy.

    CTS-D, CTS-I, CQD, CQT

  • James Maltese
    Jeremy

    James Maltese

    Vice President of Quality Standards
    ★ Avixa 2017 Educator of the Year ★

    Jim has commissioned thousands of AV systems globally, ranging from small conference rooms to some of the most complex and expensive installations in the world. He strives to continually improve the awareness of the AV industry by others in the construction community. Learn more about James.

    CTS-D, CTS-I, CQD, CQT

  • S. Scott Atkinsone
    Jeremy

    S. Scott Atkinson

    Director of Healthcare Simulation
     

    As Director of Healthcare for Level 3 Audiovisual, Scott has over 15 years of extensive experience in the healthcare simulation community. He's a Paramedic, holds a degree in Information Technology, Marketing & Business Development, and is an accomplished author with over twelve publications.

     

  • Fred Loucks
    Jeremy

    Fred Loucks

    Chief Technology Officer
     

    Frederick has over 7 years of AVIX industry experience from solution architecture & engineering, systems administration, service management, and more. Often innovating on the bleeding edge of industry, Frederick has a unique perspective on AVIX technology and its role in the Future of Work.

    CTS-D

  • Jeff Bethke
    Jeremy

    Jeff Bethke

    VP of Engineering
     

    Jeff started his career 16 years ago and has worked on both sides of the systems integrator and manufacturer relationship. He has held roles as a technician, project manager, field engineer, design engineer, and now manages a group of design engineers and software programmers at Level 3.

    CTS-D, CTS-I, CQD, CQT

  • Mark Teifert
    Jeremy

    Mark Teifert

    Director of Service & Support
     

    Since starting with Level 3 Audiovisual 14 years ago Mark has worked as a technician, field lead, project manager, service support specialist and now Director of Managed Services. Additionally, Mark serves as a contributing member of the PSNI Global Alliance, Global Service PSP Committee.

    CQT

    • Jeremy Elsesser
      Jeremy

      Jeremy Elsesser

      President
      ★ Avixa 2019 Educator of the Year ★

      Jeremy has been delivering quality-integrated media technology solutions for more than 20 years. He has worked on a broad range of project types including broadcast, production, and communications for higher education, corporate, healthcare, and hospitality clients. Learn more about Jeremy.

      CTS-D, CTS-I, CQD, CQT

    • James Maltese
      Jeremy

      James Maltese

      Vice President of Quality Standards
      ★ Avixa 2017 Educator of the Year ★

      Jim has commissioned thousands of AV systems globally, ranging from small conference rooms to some of the most complex and expensive installations in the world. He strives to continually improve the awareness of the AV industry by others in the construction community. Learn more about James.

      CTS-D, CTS-I, CQD, CQT

    • S. Scott Atkinsone
      Jeremy

      S. Scott Atkinson

      Director of Healthcare Simulation
       

      As Director of Healthcare for Level 3 Audiovisual, Scott has over 15 years of extensive experience in the healthcare simulation community. He's a Paramedic, holds a degree in Information Technology, Marketing & Business Development, and is an accomplished author with over twelve publications.

       

    • Fred Loucks
      Jeremy

      Fred Loucks

      Chief Technology Officer
       

      Frederick has over 7 years of AVIX industry experience from solution architecture & engineering, systems administration, service management, and more. Often innovating on the bleeding edge of industry, Frederick has a unique perspective on AVIX technology and its role in the Future of Work.

      CTS-D

    • Jeff Bethke
      Jeremy

      Jeff Bethke

      VP of Engineering
       

      Jeff started his career 16 years ago and has worked on both sides of the systems integrator and manufacturer relationship. He has held roles as a technician, project manager, field engineer, design engineer, and now manages a group of design engineers and software programmers at Level 3.

      CTS-D, CTS-I, CQD, CQT

    • Mark Teifert
      Jeremy

      Mark Teifert

      Director of Service & Support
       

      Since starting with Level 3 Audiovisual 14 years ago Mark has worked as a technician, field lead, project manager, service support specialist and now Director of Managed Services. Additionally, Mark serves as a contributing member of the PSNI Global Alliance, Global Service PSP Committee.

      CQT

      JOHN DOE

      Lead Programmer
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      JOHN DOE

      Lead Programmer
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      JOHN DOE

      Lead Programmer
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      JOHN DOE

      Lead Programmer
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      JOHN DOE

      Lead Programmer
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      JOHN DOE

      Lead Programmer
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      JOHN DOE

      Lead Programmer
      Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

      Webinars

      If you want to learn about AV, you’ve come to the right place! We understand that it can be difficult to get away for multi-day courses, so, as thought-leaders in the AVIX industry, we are offering monthly, hour-long webinars on current, exciting topics. These topics have been requested by technology managers to make managing their AV assets, as well as interfacing with AV service providers, as easy as possible.

      Boot Camps

      We offer multi-day, in-depth, in-person bootcamps to fully explore topics requested by technology managers. We have built our bootcamps around the topics that are currently challenging the people tasked with managing AV assets and offer an opportunity for them to collaborate with their peers as well as experts in the field. Participants will walk away armed with knowledge and take-home documentation to improve the way they manage AV technology.

      Healthcare Simulation Boot Camps

      Review Objectives/Plan/Implement: Enhance your capabilities and grow your portfolio, educate your colleagues, and define the objectives of simulation within your institution.

      • Day 1:
        Networking, education, and identifying operations.
      • Day 2:
        AV, engineering, certifications, and alternative plans.
      • Day 3:
        Hands on tech, intellectual property, and capstone project.

      AV Boot Camps

      AV Technology Management 101: We will explore the tasks required of technology managers and present tools to make this monumental undertaking easier and more effective.
      • Day 1:
        Evaluate and specify new technologies.
      • Day 2:
        Program management and quality assurance.
      • Day 3:
        System management and monitoring.

      INDUSTRY TRAINING

      We offer training from industry associations, including CTS classes from AVIXA and CQD and CQT classes from AQAV. Our world-class instructors include two AVIXA Educators of the Year, AVIXA senior faculty instructors, and AQAV certified trainers. We can bring this industry training directly to your team, or you can send your team to our training facilities in Mesa, AZ. We offer flexibility with industry trainings, while still maintaining the same level of instruction you would find at AVIXA or AQAV events.
      The CQT class focuses on the staging and commissioning checklists used to assure that systems are delivered on time, complete, and with little, if any, service issues.

      Available Trainings
      CQD focuses on verifying the designs are complete and will meet the user requirements before the systems get built. By having a design review process in place, we can catch issues before they become problems.

      Available Trainings

      Tailored End-User Operations & Maintenance Training

      If users and operators are not comfortable with the installed technology, it cannot be considered a successfully integrated system. We are believers in assuring there are no obstacles to the use of the system. That is largely dependent on make sure the system owners have a team of certified, trained users of the systems. We leverage criteria-based training where most of the learning comes from hands-on exercising of the system. Using the systems becomes “easy”, which is exactly our goal.

      Custom Team Augmentation & Improvement Training

      Sometimes an organization requires a custom blend of device-level training with pieces of industry training mixed in. Our experienced team of AV educators can create curricula customized to meet your exact training needs. Maybe you don’t require a full AQAV certification, but you still want your team to gain experience using AV testing equipment on your own systems. Maybe you want to find out more about SIMSTATION deployments. Maybe you just want a class on reading AV drawings. We can assist you with these customized training programs from some of the best instructors in the industry.

      Upcoming Events

      Wait a minute, while we are rendering the calendar
      16 December 2021
      Training Events
      AQAV/AV9000 Training
      CQD Training
      Learn how to evaluate AV systems by applying auditing skills to verify compliance with the Customer's expectations and the AV9000 Standard  Course detail Prerequisites: AQAV Part 1 and CTS or 4 years experience in AV design and installation...
      02 December 2021
      Training Events
      AQAV/AV9000 Training
      CQT Training

      CQT Part 1 and 2 must be taken before completing Part 3.

      You can register for any date when you are registering for CQT Part 2.

      22 November 2021
      Training Events
      AQAV/AV9000 Training
      CQT Training
      Learn how to evaluate AV systems by applying auditing skills to verify compliance with the Customer's expectations and the AV9000 Standard  Course detail Prerequisites: AQAV Part 1 and CTS or 4 years experience in AV design and installation...
      22 October 2021
      Training Events
      AVIXA Training
      CTS-D PREP COURSE  INFOCOMM 2021 IN FLORIDA  OCTOBER 22-24, 2021  INSTRUCTED BY: Jeremy Elsesser, Jim Maltese, and Chuck Espinosa  CTS-D Prep can help ease your nerves and boost your confidence before you take ...
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      Call Us: 480.892.1071
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      Fax: 480.892.5295
      Tech Support: 480.690.4496

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